Your industry. Your calls. Handled.
VOCALO is configured for your specific business — your services, your hours, your pricing. Not a generic chatbot. A receptionist that knows exactly what your callers need.
Home Services
The Problem
Emergency plumbing calls come in at 2am, on weekends, and during holidays — exactly when no one is at the desk. A homeowner with a burst pipe who reaches voicemail calls the next plumber on Google instead.
What VOCALO Does
VOCALO answers every emergency call immediately, captures the address and issue details, and books the next available slot. It tells callers your emergency rates and service area without you lifting a finger.
Example
A homeowner's water heater bursts at 11pm on a Saturday. Without VOCALO, that's a voicemail and a lost $400 job. With VOCALO, the caller gets an immediate response, confirms the emergency rate, and is booked for a 7am slot.
The Problem
Electricians spend most of their day on job sites with their hands full — literally. Every missed call is a potential rewiring job, panel upgrade, or new construction contract gone to a competitor.
What VOCALO Does
VOCALO picks up while you are on a ladder. It answers questions about your services, gives callers your availability, and logs every lead with their contact info and what they need done.
Example
A property manager calls about upgrading the electrical panels in a 12-unit building. You are mid-install at another site. VOCALO takes the details, confirms you serve commercial properties, and books a site assessment for Thursday morning.
The Problem
HVAC calls spike during heat waves and cold snaps — the exact times you are busiest and least able to answer the phone. Missing a single AC repair call in July can cost $300 or more.
What VOCALO Does
VOCALO handles the surge. It answers every call simultaneously, captures the issue (no cooling, strange noise, thermostat not responding), and schedules service based on urgency.
Example
Three homeowners call within the same hour during a July heat wave. Without VOCALO, two go to voicemail. With VOCALO, all three get answered, triaged by urgency, and booked for same-day or next-day service.